Terms and Conditions
stated, purchases made through this website are subject to these Terms &
Conditions; in all booking arrangements, the person making the booking shall be
deemed to have accepted these conditions on behalf of the persons named in the
1.By using this
website, you agree to be legally bound by these terms, which shall take effect
2.If you do not agree
to be legally bound by all the following Terms & Conditions, please do not
access and/or use this website.
3.We may change these
Terms & Conditions at any time by posting changes online. Please review
these Terms & Conditions regularly to ensure you are aware of any changes
made. Your continued use of this website after changes are posted means you
agree to be legally bound by these terms as updated and/or amended.
4.You may not
copy, reproduce, republish, download, post, broadcast, transmit, make available
to the public, or otherwise use content from SpainDayTours.com (inclusive
of text, images, URLs, pricing information, etc.) in any way except for your
own personal, non-commercial use. Any other use of the
contents on this website require prior written permission from us.
5.You agree to use the
SpainDayTours.com website only for lawful purposes, and in a way that does not
infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of SpainDayTours.com.
6.Your use of SpainDayTours.com
is intended for personal, non-commercial use and/or to make legitimate requests
to book the products or services offered. You agree not to use this site to
make any speculative, false or fraudulent requests. You agree not to use robots
or other automated means to access this site, unless specifically permitted by SpainDayTours.com.
Product Validity, Modifications & Amendments
7.All products, tours
and services offered by SpainDayTours.com are valid as per the dates displayed
at SpainDayTours.com website. SpainDayTours.com is not responsible or liable
for any information that it does not directly provide.
8.All requests for
modifications/amendments must be directed to the SpainDayTours.com Customer
Care Team who will process the request.
does not charge a fee to amend or change the dates of an existing booking, as
long as the request is received in writing by our Customer Care team more than
48 hours ahead of your confirmed start date and time of the service
8.2 It may not be
possible to change or modify a special event, theatre or show ticket. Sales of
these tickets are sometimes final and cannot be amended once your original
purchase is confirmed. To confirm if a booking is final you may consult our
Customer Care team.
8.3 All other
date-change requests and amendments are subject to availability by our
suppliers and/or service providers; SpainDayTours.com cannot guarantee the
success of any date-change request.
8.4 If you
request a date change within 48 hours or less of your confirmed travel
date and time, SpainDayTours.com will attempt to honor your request; however
changes made 48 hours or less from your original travel date/time may
attract an additional fee.
8.5 If you make a
purchase using a SpainDayTours.com discount or special-offer price SpainDayTours.com
may decide, at its sole discretion, to honor your discount or special-offer
pricing if you make a post-purchase change or amendment to your itinerary.
However SpainDayTours.com reserves the right to invalidate your discount or
special-offer pricing if you make any changes to your confirmed itinerary.
9.SpainDayTours.com reserves the right to cancel, change or
substitute any service, tour, ticket or product that you have booked at SpainDayTours.com
at any time, for any reason. SpainDayTours.com offers tentative bookings for cruise passangers who arrive on small cruise-ships (less than 1000 passangers) or those arriving within 60 days of the tour time, subject to meeting a minimum number of participants. Tentative bookings can be cancelled at any time prior to the tour.
9.1 In such
cases, if you are dissatisfied with the alternatives offered, you are entitled
to a full refund of the original purchase price.
Notwithstanding the above, when we are informed in advance by our agents,
service providers and/or suppliers of a significant change to a booking and/or
to a tour, product or event, we make every reasonable effort to notify the
consumer, travel agent and/or distributor as appropriate, in order to amend or
re-issue the booking where feasible.
10. If you
experienced any issues during the service booked on SpainDayTours.com and
did not call our Customer Care team during the service to rectify the
situation, you hereby agree to inform the company immediately by email of the
issues you experienced and allow us 7 business days to resolve
any issues to your satisfaction. If the issues
are resolved to your satisfaction you agree to refrain from
making any negative public comments about SpainDayTours.com on the internet or
otherwise. We may offer alternative tours or up to 50% refund as compensation.
Pricing & Inclusions/Exclusions
10.Prices listed on SpainDayTours.com and are per person,
unless otherwise specified.
11.Prices are based on the local tariff at the time of
quoting, converted at the prevailing foreign-exchange rate as determined by SpainDayTours.com.
12.Price quotations are subject to change without notice,
until a booking has been confirmed.
13.Unless otherwise specified, prices do not include any
admission fees unless otherwise stated.
14.Prices do not include tips/gratuities to tour directors,
drivers or local guides; baggage and personal insurance; any items of a
personal nature; and any beverages or food not specifically listed.
Payments & Cancellations
15.SpainDayTours.com accepts the
following credit cards: Mastercard, Visa.
15.1 There may be
up to 3.5% surcharge or service fee for processing credit-card payments.
15.2 Full payment
by credit card may sometimes be required to make a reservation. Payment will be
listed as Top Day Tours, Spain Day Tours, or Paypal
on the credit card statement.
16.No refunds are available once a tour or service has
commenced, or in respect of any package, accommodation, meals or any other
17.Canceling a booking with SpainDayTours.com can result in
cancellation fees being applied by SpainDayTours.com, as outlined below.
Additional fees may be levied by other suppliers if relevant. When cancelling
any booking you will be notified via email, facsimile or telephone of the total
Attraction, Theatre, Show or Coupon Ticket may be non-refundable – please
ask the Customer Care team in advance.
17.2 Tour or
Package Commencing During a Special Event Period may
be non-refundable – please ask the Customer Care team in advance.
17.3 Other Tour
Products & Services
If you cancel
your tour with at least 48 hours notice we will issue you with a full
refund less 3.5% admin fee. If you cancel within 48 hours of the start date and
time of your service we reserve the right to charge you in full for the
Passports, Visas & Insurance
18.It is the responsibility of all passengers, regardless of
nationality and destination, to check with the consulate of the country they
are visiting for current entry requirements.
19.As visa and health requirements are subject to change
without notice, we recommend that you verify health and visa requirements with
the appropriate consulate prior to departure.
20.We strongly recommend that you purchase a comprehensive
Travel Insurance Policy prior to departure. If you cancel your trip or
significantly alter travel dates, many policies will reimburse the cost of
cancellation fees and related expenses.
Disclaimers & Limitations of Liability
circumstances will SpainDayTours.com or its agents, affiliates, service
providers, suppliers, and/or distributors be liable for any of the following
losses or damage (whether such losses where foreseen, foreseeable, known or
otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c)
loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to
reputation; (f) losses suffered by third parties; or (g) any indirect,
consequential, special or exemplary damages arising from the use of SpainDayTours.com
regardless of the form of action.
22.SpainDayTours.com and its agents
and suppliers, in making arrangements for hotels, tours, transportation or any
service in connection with the itineraries of individual customers, shall not
be liable for injury, damage, loss, accident, delay or irregularity, liability
or expense to person or property due to act of default by any hotel, carrier or
other company or person providing services included in the tours.
23.Furthermore, SpainDayTours.com and its agents and suppliers
accept no responsibility for any sickness, pilferage, labor disputes, machinery
breakdown, government restrains, acts of war and/or terrorism, weather
conditions, defect in any vehicle of transportation or for any misadventure or
casualty or any other causes beyond their control.
content – including the information, names, images, pictures, logos, prices,
dates, and availability regarding or relating to SpainDayTours.com, service
providers, operators and/or distribution partners – is provided “AS IS” and on
an “AS AVAILABLE” basis without any representations or any kind of warranty
made (whether express or implied by law) to the extent permitted by law,
including the implied warranties of satisfactory quality, fitness for a
particular purpose, non-infringement, compatibility, security and accuracy.
25.At SpainDayTours.com we check and recheck the details about
all the products and services we offer for accuracy. However, SpainDayTours.com
does not warrant that functionality, content or information contained on SpainDayTours.com
or any SpainDayTours.com-affiliated website will be uninterrupted or error
free, that defects will be corrected, or that SpainDayTours.com or the servers
that make it available are free of viruses or bugs.
26.If any of these terms are determined to be illegal, invalid
or otherwise unenforceable by reason of the laws of any state or country in
which these terms are intended to be effective, then to the extent and within
the jurisdiction in which that term is illegal, invalid or unenforceable, it
shall be severed and deleted from these terms and the remaining terms shall
survive, remain in full force and effect and continue to be binding and
27.These terms are construed according to California, law. Any
and all disputes, or any claim for a particular form
of relief (not otherwise precluded by any other provision of this Agreement),
will be adjudicated according to California law and may be heard only in a
court of competent jurisdiction in Los Angeles, California and/or by an
arbitrator in Los Angeles, California when appropriate.